How do I setup my email with the OWA app on my Android device with 4.4 Kit Kat or higher?

The Microsoft OWA mobile apps, OWA for iPhone, OWA for iPad, and OWA for Android, will be retired as of May 15, 2018. The following FAQs provide additional details about the retirement plans and information about moving all users to Outlook for iOS or Outlook for Android. For step-by-step instructions for setting up Outlook for iOS and Outlook for Android, go here: Outlook for iOS and Android Help Center.

The specific directions to install on Android devices is here:

• https://support.office.com/en-us/article/set-up-email-in-the-outlook-for-android-app-886db551-8dfa-4fd5-b835-f8e532091872?ui=en-US&rs=en-US&ad=US

Note: it is recommended you back up any data to prevent loss before uninstalling and reinstalling the new version. If prompted to enter an email address and password use your eCampus email and password. Email format will be: username@email.phoenix.edu. 
 

For additional information on Microsoft Office 365 ProPlus, please see the Related Articles section to the right.

If the app states that it failed to connect, please uninstall the app, restart the device, and reinstall the app. This may take multiple attempts.